DEMO – Service Delivery Officer: Development and Community
Support diverse musicians to grow their careers through meaningful programmes and inclusive events. Apply now to join us as a Service Delivery Officer.
About the Role
We have an exciting opportunity to join our team in Musicians Development and Community as a Service Delivery Officer.
The Service Delivery Officers deliver our diverse portfolio of career development and music education support, including career accelerators, career skills and advice and collaborations with spaces and services across the UK to reduce barriers to access for supported musicians.
Service Delivery Officers are responsible for selection of musicians for career development support, they also play a critical role in impactful management of charitable funds and resources.
Officers each lead on specific areas of the service, and each type of support has defined milestones, performance and impact indicators and must be managed within a budget – all of which the Officer is responsible for.
About You
The successful candidate will bring demonstrable experience in project management, with a track record of delivering programmes and milestones on time, within budget and to a high standard.
You will also have experience designing, coordinating and facilitating engaging online and in-person events, training sessions and group discussions, creating inclusive and participatory environments.
Strong organisational and communication skills are required, with the ability to manage competing priorities, work independently and build effective relationships with a diverse range of service users and stakeholders.
The role also requires a strong understanding of the UK music industry, including musicians’ income streams, the barriers and inequalities affecting career development, and the wider ecosystem of organisations that support and influence musicians’ careers.
Key details
Salary: From £30,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working
Reporting to: Service Delivery Manager
Location: Hybrid working with a minimum of 2 days in the London office (WC1X) per week, with flexibility to attend the London office more regularly as the needs of the role dictate
Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)
- Team
- Musicians Services
- Locations
- London
- Remote status
- Hybrid
- Yearly salary
- 30,000
- Employment type
- Full-time
About Help Musicians
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.
Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.
Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.
Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love.